Photos app opens slowly or won’t open on Windows 11/10

If your Photos app on Windows 11 and Windows 10 opens slowly and takes a long time to load, or if it opens or doesn’t open at all, follow these suggestions to fix the problem. In Windows 11/10, Microsoft replaced Windows Photo Viewer with the Photos app. Although it’s a great application, sometimes it can run into problems.

The Windows Photos app opens slowly or won’t open

If you encounter this problem, you can take the following actions:

  1. Repair or reset the Photos app
  2. Reinstall the Photos app.
  3. Disconnect the OneDrive connection

Before proceeding, make sure you have updated the Photos app to the latest version. Check the Microsoft Store for an update.

1]Repair or reset Photos app

The very first thing you need to do is reset the Photos app on your Windows 11/10 computer. To do this, open Settings panel > Apps > Apps & features tab. Now scroll down and find out pictures and select that Expanded options.

Try the next screen first repair that and see. If that doesn’t help, click Reset to default button to start the process.

Fix Photos app slow or not working in Windows 10

In Windows11Here are the options to repair or reset the Photos app:

Photo repair app

Open Windows 11 Settings > Apps > Apps & features > Find Photos app > Advanced options.

It may take a moment for the process to complete and your Windows Store app will be restored to its default settings.

2]Reinstall the Photos app

PowerShell is a handy tool when you need to uninstall a pre-installed app.

To do this, open Windows PowerShell with administrator rights and enter this command:

Get-AppxPackage -AllUsers

Fix Photos app slow or not working in Windows 10

Next, note the full package name of Microsoft.Windows.PhotosMicrosoft.Windows.Photos. In my case you see:


Get-AppxPackage Microsoft.Windows.Photos_2017.35071.13510.0_neutral_split.scale-125_8wekyb3d8bbwe | Remove-AppxPackage

Once the app is installed, open the Windows Store and search for Images from Microsoft and install this application directly from the Windows Store.

Alternatively, you can use our 10AppsManager to easily uninstall and reinstall Windows 11/10 pre-installed store apps with one click.

Related: The Windows Photos app crashes or closes with a file system error.

3]Disconnect OneDrive connection

The Photos app is connected to OneDrive and displays photos from your cloud collection. While it works, the biggest problem is that getting all the photo previews slows down the experience.


Open the Photos app and let it load. Then click the Settings icon in the top left. Once opened, uncheck Show my cloud content from OneDrive only. Relaunch the app and it should load much faster than before.

These solutions should help you fix slow photos app in Windows 11/10.

Useful reading:

Why can’t I open my pictures in Windows?

If you cannot open one of the images, there can be two reasons. Firstly there is no internet connection and secondly there is a cache issue with the app. Make sure the internet is present as needed when the app is connected to OneDrive. See this post when you receive This app cannot be opened Error opening photos

Related: Microsoft Store apps take too long to load

How do I open the app with Photo Viewer on Windows?

Open Windows Settings and go to Apps > Default apps. At the bottom of the Defaults section, look for Choose a file type. Click to open it. Here you can enter the extension of the image you want to view with Photo Viewer.

Once it appears in the list, click on it and you’ll have the option to change the default viewer. Select Photo Viewer and apply the changes.

However, if the problem persists, you can enable Windows Photo Viewer and set it as the default photo opener.

Fix Photos app slow or not working in Windows 10

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